Have you ever heard the expression, “You have to love yourself before you can love anyone else”? Well, the expression applies not just in relationships, but also when it comes to your content marketing strategy, according to Joe Pulizzi, founder of Junta42.
In his latest blog post, Pulizzi acknowledges the fact that so many businesses spend countless hours and resources creating buyer personas (sometimes even giving them names), so they can understand who their customers are, without really understanding the brand they are selling (their brand persona).
How does this relate to content marketing? Isn’t content marketing all about the customer? Clearly not, when you consider Pulizzi’s example:
“Just think of the difference between Southwest and Continental airlines. Two reputable companies. Two very different companies. If Continental came out with a video series about their flight attendants doing tricks on passengers, it would seem severely out of place. Southwest, not so much.”

It may seem like newspapers, magazines and television stations are the experts when it comes to developing local content, but small businesses could have a corner on that market, too—if they just took advantage of it. More consumers are seeking online content about events they can attend in the community and information about local organizations—and small businesses are in the prime position to fill that niche, according this BizReport blog.
Social networks are the best way to publicize this information because they are “becoming the new search engine,” said Jon Zack, co-founder of EggZack.com, which gives businesses an online platform for creating, uploading and distributing online newsletters, event flyers and other marketing materials. Sharing content through social networks ensures that customers will hear about the event and perhaps even repost a link to the information for family and friends.

At Hammock, we know that a well-executed content marketing strategy will allow a client to influence the decision-making and buying behavior of their customers, which is why we were not surprised to read the results of the latest annual Junta 42 Content Marketing Spending Survey, showing that 59 percent of those surveyed plan to increase their spending on content marketing in 2010. For marketers, the research show that content marketing spending is growing rapidly as a portion of their overall budget—serving as 33 percent of current overall marketing budgets, compared to only 11 percent in 2008. Marketers are expected to spend those bigger budgets on social media (72 percent), enewsletters (63 percent), blogs (63 percent), whitepapers (48 percent) and article marketing (48 percent).
View the Content Marketing Spending Report.

You’ve heard it before, the people who don’t really “get” Twitter say it’s just for telling other people about what you had for lunch. But if you’re a marketer, you know Twitter is (and can be) so much more than that.
Jason Falls knows this. In a recent post on Social Media Today, he breaks down the four social media marketing styles that he’s observed using Twitter:

  • The Conversationalist. Those who “use Twitter for their business, but seem more apt and willing to participate in the daily chitter-chatter…”
  • The Conversational Marketer. The marketer on Twitter who “… has a more obvious, even stated, purpose for using Twitter.”
  • The Salesman. Falls says this is the marketer who pushes products more than 50 percent of the time, conversing with others even less.
  • The Broadcaster. Falls initially called this type of marketer the “spammer,” but notes many of them definitely have a following.

So, which marketing style do you have on Twitter?

I recently attended my first Lunch & Learn hosted by Association Media & Publishing. What a great program for association professionals! This one was covering use of social media — an important topic around here at Hammock.
One of the things that I always find most valuable at such gatherings is the questions people ask. They give you a little window into understanding the association audience they serve.
I found myself asking “How would we answer that at Hammock?” since we are using all types of social media tools as part of our content marketing strategies every day. Instead of blurting out answers there, I circulated the questions to our Internet marketing team and here’s what they said.

Ten years ago, custom content meant a newsletter or a member magazine of varying sizes and frequency. And today? It probably wouldn’t be an overstatement to say a company’s options are endless in how it can reach and engage current and prospective customers.
As John Bell points out on his Digital Influence Mapping Project blog, custom content, especially the digital kind, today can take many forms.
It could be an app, like the ones created by Kraft Foods and Geico Insurance. Or it could be a community site, like Weber Nation, created for owners of Weber grills to share their tips, techniques and grilling victories.
And the list goes on. There are more options today than in the past, but the goal of custom content has always been the same—to engage customers in a meaningful way.
The challenge for marketers is figuring out which strategy works best for their audience. Are you a marketer facing that challenge? We can help.

You may have heard about the four P’s of B2C marketing: product, price, placement and promotion. But what are the rules when it comes to B2B marketing? In his blog, marketing guru Paul Dunay outlines the four C’s of B2B marketing, which he argues are the most applicable principles to the challenges marketers face today. They are:

  1. Content. Creating a steady stream of content to engage your audience.
  2. Connection. Creating content that connects with your target audience.
  3. Communication. Creating content that engages your audience in an ongoing conversation.
  4. Conversion. Creating content that converts your audience into customers.

Whether it be for the blogs we maintain or the magazines we publish, we get lots of press releases and “pitches” at Hammock, so we appreciated — and wanted to pass along — these tips for online publicity from writer Lindsay Robertson. Her post goes into detail on each one, but here are the highlights:

At Hammock, we are big believers that a well-executed content marketing strategy develops content and media that engage a potential customer. That is why marketers should review this six-step content marketing check-up before they finalize their content marketing plans for 2010.
The six steps include: mapping site content to the buying cycle, reducing friction on gated content, reviewing content analytics, capturing the value of content, including sharing options with your content and optimizing content for search. This exercise will help marketers assess what is and isn’t working for them when it comes to their B2B content development and content marketing efforts.

My attention today, as with many around the world, is on Haiti and its earthquake victims. I spent some time last night with friends looking through photos of our trip there in March.

Here’s my shot of the Haiti Presidential Palace. Though just a building, its destruction is emblematic of the enormity of a crisis in which thousands are feared dead and many more thousands face real dangers moving forward.

Below is what it looks like today.

I realize that attention will soon (not too soon!) turn to other crises of a 24-hour news cycle. But I hope that some people will remain focused on Haiti tomorrow, and the next day and the days to come. Haitians lived on literal precipices of life before this earthquake, and I can barely imagine what those needs will be now. There are many relief groups already doing great work there (as Rex points to on his blog), but I have to give a personal plug to a faith-based organization called Nazarene Compassionate Ministries and its Caribbean Emergency Fund. Giving to the Caribbean Disaster Response fund enables people on the ground to provide immediate basic necessities such as food and water and, eventually, continue in the reconstruction process of homes and lives. Corruption is a serious problem in Haiti, but I can vouch that if you donate to this group, your funds will be used immediately as well as wisely and with integrity.